Finding a maids agency requires a lot of sense and sensibility on the employer's part. Even with all the careful considerations and actions not all encounters with an agency leads to happily ever after. Somewhere along the way there are bumps that end to a winding relationship. Expected or not, here are the common troublesome maid agency encounters and the smart way to handle them.
Delays on the Maid Arrival
In the beginning of a transaction, any placement agency would deem to be very promising and believable. What if their promises or even the basic duties are taken for granted? A common example here is the delay of the maid arrival. An agency would often retort to excuses. An employer must always follow-up on the status and be firm on the need. Ask for an exact date of the arrival. If the agency refuses to accommodate, inform them of a legal action, then look for another agent.
Missing Agency during a Problem
When the domestic helper hired from a maids agency goes awry, it is the agency the employer must look for. The problematic agency sometimes takes time to respond or delays the solution. Bombard them with emails or send a legal letter of sanction if they don't respond to phone calls or hides on personal visits. Use another medium like perhaps an organization from their country if they are a foreign agency.
Failure to Give the Right Help
A Filipino maid agency would be careful on this but there are other foreign maid agencies that may send the wrong girl. Wrong means different from the original choice or does not perform according to plan. An employer must review the contract and demand a replacement or a refund if the agency did violate the agreement.
There is always more to a maid agency than meets the eye. Majority is dependable but there are still agencies that may be crooked. As an employer you have a right to be angry when things don't go out as planned, but not immediately. Be open for resolutions. As long as the agency is willing to please you despite the problem, you have nothing to fear.
Delays on the Maid Arrival
In the beginning of a transaction, any placement agency would deem to be very promising and believable. What if their promises or even the basic duties are taken for granted? A common example here is the delay of the maid arrival. An agency would often retort to excuses. An employer must always follow-up on the status and be firm on the need. Ask for an exact date of the arrival. If the agency refuses to accommodate, inform them of a legal action, then look for another agent.
Missing Agency during a Problem
When the domestic helper hired from a maids agency goes awry, it is the agency the employer must look for. The problematic agency sometimes takes time to respond or delays the solution. Bombard them with emails or send a legal letter of sanction if they don't respond to phone calls or hides on personal visits. Use another medium like perhaps an organization from their country if they are a foreign agency.
Failure to Give the Right Help
A Filipino maid agency would be careful on this but there are other foreign maid agencies that may send the wrong girl. Wrong means different from the original choice or does not perform according to plan. An employer must review the contract and demand a replacement or a refund if the agency did violate the agreement.
There is always more to a maid agency than meets the eye. Majority is dependable but there are still agencies that may be crooked. As an employer you have a right to be angry when things don't go out as planned, but not immediately. Be open for resolutions. As long as the agency is willing to please you despite the problem, you have nothing to fear.
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